Privacy Policy — H&B Houseware

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Introduction

H&B Houseware Co., Ltd ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at hbhouseware.com.

By using our website, you agree to the practices described in this policy. We encourage you to read it carefully.

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Data We Collect

We collect personal data only through our contact form, which is powered by Formspree. The information we collect includes:

Your name — so we know who we are speaking with.
Email address — so we can respond to your inquiry.
Message content — the details of your inquiry or request.
Company name and country (optional) — to better understand your business needs.

We do not collect data through analytics tools, tracking pixels, or advertising platforms. We do not use non-essential cookies.

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How We Use Your Data

We use the personal data you provide solely for the following purposes:

To respond to your inquiries and provide product or service information.
To communicate with you about potential business partnerships, quotes, and orders.
To improve our customer service and communication processes.

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

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Third-Party Services

Our contact form is processed through Formspree, a third-party form submission service. When you submit a form, your data is transmitted through Formspree's servers before reaching us.

Formspree processes your data in accordance with their own Privacy Policy. We recommend reviewing their policy for details on how they handle data.

Apart from Formspree, we do not share your data with any other third-party services.

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Cookies

Our website uses only essential cookies that are necessary for the basic functioning of the website (such as security and session management). We do not use:

Analytics or tracking cookies
Advertising or marketing cookies
Third-party social media cookies

Because we only use essential cookies, no cookie consent banner is required.

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Data Retention

We retain the personal data collected through our contact form for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship or inquiry process.

If you request deletion of your data, we will remove it from our records within 30 days of receiving your request, unless we are required by law to retain it for a longer period.

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GDPR Compliance (For EU Visitors)

If you are visiting from the European Union or European Economic Area, you have specific rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is legitimate interest (responding to your business inquiry) and consent (which you provide by submitting the contact form).

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Your Rights

You have the following rights regarding your personal data:

Right of access — You can request a copy of the personal data we hold about you.
Right to correction — You can ask us to correct any inaccurate or incomplete data.
Right to deletion — You can request that we delete your personal data from our records.
Right to restriction — You can ask us to limit how we process your data.
Right to object — You can object to our processing of your data.
Right to data portability — You can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information below.

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Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to ensure that data transmitted between your browser and our servers is secure.

However, please be aware that no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us:

Company H&B Houseware Co., Ltd

Email info@hbhouseware.com

Address Building 6, Jiwei Xincun, Tiyu Road, Jiangcheng District, Yangjiang, Guangdong, China